![]() It could be that you entered your username or password incorrectly. There are a few potential reasons you might not be able to log into your EDD account. If Benefit Programs Online locks your account after you’ve tried unsuccessfully to log in, please contact us so that we can assist you. If you have weeks left in the benefit year, you can continue to certify for benefits. After the benefit year expires, you are not entitled to unemployment benefits for up to three weeks, even if you have a claim balance. Following the completion of the claim, the unemployment insurance year ends. In order to use UI Online, SDI Online, and Benefit Overpayment Services, new accounts must be registered in a secondary process. ![]() You Can’t Collect Unemployment After Your Benefit Year EndsĪnyone who has a personal email address can create an online account with Benefit Programs Online. You can still dial 1-80 or 1-86 if that doesn’t work. If your attempt to reset your password fails, you can contact the EDD. If you have trouble logging in to your Benefit Programs account, the first step is to contact the account administrator. You can find out more about Benefit Year End at Benefit Year End. ![]() If your benefit year has ended, you may be required to reapply for unemployment benefits. If you filed your claim within the previous 52 weeks and haven’t used any of your benefits, you can reopen it. The benefits you are currently receiving must be reopened.
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